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Tim Aten

The Detroit Auto Show – Notes from the Underground & the Ivory Tower

February 9, 2013 By Tim Aten 4 Comments

General Motors
It was the typical January Detroit Auto Show experience outside.

Finding a place to park. Steam rise creeping out of manhole covers. Cold. Dark. Hunched shoulders trying to maintain body heat walking Washington Boulevard.

I was with my father.

He’s been dealing with heart problems the past few years and this night he was chipper. He had a twinkle in his eye, happy to be out and about and wore his new big poppa shirt. We had a great time that night as fathers and sons do around automobiles. As boys do.

He was proud, I was proud. I work on the General Motors marketing team and our product is something my family can rally around. Talking about Search Engine Optimization and Display Media strategies is not necessarily something to discuss with family, but a vehicle…. everyone has an opinion.

My father, now retired, was an architect and has always been a farm boy from Greenville, Ohio. Having grown up with tractors and combines he knows quite a bit about the internal combustion engine. He is my automotive resource and is eager to point out features on car engines like variable valve timing, how Americans are obsessed with chrome, and telling the quality of a vehicle by the tightness of the seams and its lines.

On this cold night as we navigated downtown Detroit to the Bucharest Grille for the legendary Bucharest Shawarma claiming the crown over coney dogs I thought, “Wow, I’ve been a part of this city almost twenty years now.” It’s changed. I’ve changed. Landmarks that night were marks for my memory.

Some thirteen years ago I tended bar at the Ponchartrain across from Cobo Hall where the autos were under bright tungsten lights. There my bald-headed bar mentor boss hopped over the counter and got in a customer’s face to get the F out of his bar. I have melancholic memories of sitting on the dock smoking cigarettes in our ties and black aprons on our breaks. One jheri-curled co-worker with a girl’s name tattooed on his chest with a little red heart would work on his carburetor in the loading dock smoking a dangling cigarette. Working on his car carburetor in a tie and black apron and going back into the restaurant to wait on his tables in between.

The 4am breakfasts we’d have at the Met Cafe in Greektown after nights of clubbing or driving desolate ghost streets to the life soundtrack of Detroit techno. I remember getting into it with Nation of Islam guys proselytizing about our cigarette smoke negativity and Farouk, the owner from Dearborn, would tell them to get the F out of his restaurant because we were loyal customers.

Or the house party in Woodbridge where music was banging, bodies grinding, kegs pouring and then the cops came. Uh Oh? Nope. The cops wanted to know who had the new yellow Camaro out front and could they race it. I love this city.

And having lived in Detroit you know about getting your car stolen, your buddy getting a gun pulled on him, somebody going to jail, a co-worker getting car jacked and shot five times, and a co-worker getting murdered and tortured after picking up a young kid in a club. Lots of ghosts and gritty memories.

I heard on NPR one time how Detroit, the Arsenal of Democracy, was once the center of industry and arguably the source of America’s wealth and power. 70 years ago this city built the infrastructure to bomb places like Berlin and Tokyo and now it’s flip-flopped. Look at those cities and compare Detroit. It is profound, karmic really, but on a night like this with my father I felt and thought about the evolution, the change, the sense things aren’t necessarily coming back how we want or expect. As we looked at all those gorgeous vehicles and their engineering you can feel we’re not going back to the apocalyptic vibe this city had in the 80s and 90s. Detroit will be a model of how to transform. Watch.

The energy of our city’s temple at the Detroit Institute of Arts, the Diego Rivera Mural, is palpable. Across the street at Scarab Club  I once philosophized to dawn with a friend and a tall Johnny-Cash-Style Artist in Residence. Diego Rivera’s hand-carved signature is overhead in the rafters among other artists. You sense something great happened there. Today you can go to high-tech meet ups like Detroit Startup Drinks and meet patchouli smelling urban farmers moving in from rich New York and Connecticut suburbs with dirt caked into their fingernails. The mural captures their spirit.

Diego Rivera Court
Our City’s Temple

At the show my father and I walked over to the dark grey Corvette Stingray on display as so many did those two weeks. Having seen the reveal I was shocked at my emotional reaction at seeing it in person. It makes your heart drop and go, “Damn, that’s a bad ass ride.” In the past two years I’ve seen myself turning into a “car guy” as I’m surrounded and live and breathe it. However, I’ve never really been a sports car guy. I tend to fall into the CTS-V or loaded Lacrosse category. But after seeing that Stingray I was a 15-year-old kid with Stephanie Seymour posters scotch taped to his bedroom wall with popped out eyes thinking “Damn, that’s a bad ass ride”.

I was looking around at all the industry types at the Auto Show and thought of the co-workers and agency folks I work with, many of whom I would now consider friends and confidants. These automobiles tend to personify us, our world, our economy, our culture, our country. We strive to have the fierce elegance of a Corvette or the refined ruggedness of a Sierra. At work I see it in the camaraderie, in the focus, the long hours, the clothes, the ipads, the cell phones, the meetings, the conference calls, the big data, the elevator rides over Hart Plaza and the sacred Power Point decks. I thought of our industry ancestors from the Mad Men era, the Don Drapers, and  felt a connection with those giants when the mantra was “As GM goes, so goes the nation“. As my dad looked at that Corvette with me he got teary eyed. He really paused and his lips quivered.

“You guys are going to run out of that. That’s one of the finest cars America has ever produced.”, an Ohio farm boy said to the Detroit kid.

I love this city. Watch.

Corvette

Filed Under: Content Marketing, Efficient Tech, featured

What’s In A Name?

January 5, 2013 By Tim Aten 1 Comment

Language is no longer free, for time will allow the social forces at work on it to carry out their effects. This brings us back to the principle of continuity, which cancels freedom. But continuity necessarily implies change, varying degrees of shifts in the relationship between the signified and the signifier.

Ferdinand de Saussure Course in General Linguistics. 1916.

Joel Thomas Zimmerman
Joel Thomas Zimmerman

For decades The Pseudonym has been a tool to enhance, modify, and market the identity of a musician and quite prevalent in hip-hop and electronic music genres. The list is endless from KRS-One to Eminem and from Cybotron to Deadmau5. All these entities have real names, Lawrence Krisna Parker, Marshall Mathers, Juan Atkins and Joel Thomas Zimmerman respectively. To take from Saussure these MCs and DJs are breaking down and playing with the relationship between the signifier and signified, or what is the actual physical object (person) and the name we use to describe it. All good if you want to be a revolutionary change agent in the music world. If we wanted to go even deeper we could trace the start of all this to 1970s Jamaica and Zion Dub a la William Gibson’s Neuromancer.

What are the reasons for the Musician/DJ Pseudonym?

  • Conveys an identity and aspiration above oneself, shifts the focus to the music
  • Adds to musical and thematic narrative
  • Aspirational
  • Power
  • Anonymity
  • Leaves an impression, memorability, marketing
  • It’s what everyone else is doing

The Pseudonym continues to evolve in our connected culture.

We first saw it with the email address and then with the Twitter handle (a10 @ hogpath.com or @hogpath to use a personal example). When @aol email addresses came out almost twenty years ago there was a mad dash for people to claim their names and we saw the rise of numbers and nicknames like timaten73@aol.com or tim-aten-champ@aol.com. Often this was not by choice as tim atensomeone’s common name was already taken like JoeSmith. We also had a generational gap with many youth emulating the DJs and MCs of their time with a new moniker and sticking with it. Looking back this has a lot to do with my name from that era – a10. It was the way my grandfather etched his name on tractors and chainsaws. I think as this practice evolved, as we had to come up with names, we were in some ways emulating these DJs, MCs, and artists trying to portray and emulate a higher self, something or someone we aspired to be. We (i) were trying to be cool. The nature of internet early days made this all to easy as anonymity was shielded by simple text and a network of crude websites and search engines that tried to crawl them.

Then Came The Social Networks

Myspace, Facebook, Twitter, and Google+ have changed everything. As the internet and our networks mature hiding behind these pseudonyms becomes inauthentic and potentially lame. Personally I find it more work.

Of interest is Google’s somewhat firm stance on identity for it’s Google+ network –

Your profile and name must represent you as an individual.
Personal profiles on Google+ are meant to represent you, not someone or something else with which you are associated. Therefore, your name may not represent a family, business, avatar, gaming handle, or other group of people.

…aka Pseudonyms not aloud.

Most internet social media experts teach you to be authentic. Seth Godin. Gary Vaynerchuk. Guy Kawasaki. All of them will tell you to register a domain name in your name. Myself included duh…. this website, I see my colleagues and peers doing the same thing – Lians Jadan and Jake Sigal are some recent ones I’ve seen.

A shift and an evolution has happened, the pseudonym is beginning to lose some of its luster. Ironically as this has happened those who still do use the pseudonym on the net, aka Anonymous, their mystery and power continues to lure and intrigue us.

Filed Under: better business

SEOs Are Librarians,The Net is a Library, Our Tools The Card Catalog

December 10, 2012 By Tim Aten 1 Comment

SEO LibrarianAn old and consistent internet meme with internet intelligentsia is the Harry Potterish sci-fi Library. Like something out of a MC Escher painting, these pics of remarkable University libraries or those built by web millionaire tycoons are rampant on hip tech blogs. They have a seemingly comfortable and empowering feeling despite their awesome and mysterious labyrinthine landscape. These fantastical landscapes capture the breadth and scope of the human mind’s potential in a photograph. The images also capture what the Internet is or could be.

The Internet to most is the screen in front of us be it a desktop, iPad, Nexus, or any other mobile device. When getting started with Search Engine Optimization (SEO) as a career or, as a business leader trying to understand, keep these pictures in mind. Strive to be the archetypal librarian. If you are old enough to remember the card catalogues keep this in mind as well. Books (websites) were marked with all sorts of meta information with names, titles, descriptions, and Dewy Decimal numbers(URLs) to quickly identify a book’s location and context. The actual card was the compass.

Card CatalogIn a sense this is what a Search Engine is trying to do. It will show you where to go. There is a spirit of the internet and a part of the spirit is acting and participating like a librarian. Librarians understand structure and context. They appreciate order. Logic. If they have a fault they may over-categorize. Images need to be cataloged and identified. They feel the library needs to be available for the disabled and those who are blind and those who are deaf. Access for all is the policy.

The information under the broad surface data is as important if not more than the patron-facing information. If we were to get literary an SEO is building the iceberg under the water like Hemingway’s literature. There’s more to it than what the reader sees on the surface.

Banksy
Disclaimer – No discredit or judgement on Bansky, he’s awesome, and one could argue he IS the Spirit of Internet but when we talk about categorizing information… not so much.

This known iceberg is what also hinders our profession. Not everyone understands what goes on underneath the surface or even wants to understand. It is far to easy to hide under the surface and really be fake, a mirage. As the algorithms (card catalogs) get smarter Black Hat SEO is becoming increasingly harder and will likely not be the gold rush it once was. If you are a business owner a word advice is to really grill and interview your SEO agency. Do everything to understand their mentality and make sure they are a librarian and not a Bansky.

An SEO’s job is to the BE the librarian to help catalog and stay as close as they can to the Search Engines. Know and understand how the information is cataloged. SEOs think like a Search Engine and therefore do not despise them nor do they try to game them. Instead, they try to help them and order information as it should be.

So where does Paid Search and Display Advertising come in?

SEO KioskThink of a college campus library. You know all those flyers in the elevator vestibules or on the kiosk out front – that’s display advertising. It could be about anything- an emo night at a bar, a room for rent, a private tutor, or the Young Republican meeting on Tuesday night. Smart display advertising will be placed at strategic places in the library even out front. Display retargeting will know what library you are at and even what row or section you will be traveling to. 

Think of Paid Search as flyers at the end of the library bookshelf. Smart and cost-effective paid search promotes a topic for what’s in the row you are about to go down. The book section on basket weaving would have smart placed ads on the bookshelf for buying whicker in bulk. You could place an ad for Viag*r-a (deliberately misspelled) at the end of that bookshelf but you are going to pay an insane premium.

SEO BooksA shady SEO could try and get that Viag*r-a company’s website INSIDE the basket weaving section. Three or four years ago it would have been relatively easy. Not to so much anymore. If you were able to accomplish this now you would be on the 20th or 30th Search Result Page into obscurity. If you did get Viag*r-a on page 1 of a basket weaving result you are talking some serious black hat technology and you would not last.

Putting Viag*r-a on the Basket Weaving bookshelf would make an SEO twitch because the librarian in them would know it’s not right. They’d know it goes in the library down the street which has its own language and structure and they’d know… exactly where it goes. ;- )

Filed Under: Search Engine Optimization (SEO)

Cold Turkey Facebook, Refined Sippin Google +

November 5, 2012 By Tim Aten Leave a Comment

Facebook
by =Deadly-Wanderer

Being in the business of Search Engine Optimization and Paid Search it’s no surprise Google+ has my attention. In the mad dash of marketers, geek hipsters, and NY Times level press last year remember the headline “Is Google+ the Facebook Killer?” The question now seems muted but the network remains a force due to the default logged-in social search toggle button and the appearance of network connections and pluses in paid search.

Like many I used, I liked.

I liked the design, I liked it was relatively easy to use and easy to categorize people into circles. I liked the newness.  I stayed on longer more than most and used it primarily for SEO and digital marketing type information and also found it useful in discovering niche content and people associated within that niche content.

A few weeks back I was talking with some friends and we noticed we’re checking Facebook without noticing we’re checking Facebook. If you look around we all have our noses in our tiny screens and it appears the majority of focus is on Facebook. Is it really that important and necessary I check my Facebook feed in between meetings or first thing in the morning while I’m still in bed?

I Decided To Do a 1 Week Test.

  • Go cold turkey on Facebook for one week. No checking, no updating. In order to commit I had to delete all Facebook apps from my phone and iPad, as well as Facebook bookmarks in my browser.
  • Get by only with Google +.

I did see my Facebook use as an addiction. I had thought of doing the test for some time and kept delaying. “I’ll just wait to the presidential debates are over”, I thought. “Or the World Series”. Seeing what the extremes are saying on Facebook during presidential debates, the posting of Big Bird Sesame street memes or talking crap about Jose Valverde can be quite entertaining and I didn’t necessarily want to give that up. But I did take the plunge.

Google Plus
The question now seems muted but the network remains a force due to the default logged-in social search toggle button(1) and the appearance of network connections and pluses in paid search(2).

I was surprised. After an unnerving 4-5 hours, by the time I was in day 2 I was pretty checked out and didn’t really care. I was humored by my reflex to go up to my bookmark bar and click on the FB icon and it not being there. Same for my phone. After about two of those self inflicted reminders my habit was broken. I did miss the banter, the music nuggets, Klecko’s divine and culinary rants, Valerie’s cat, Dykehouse’s brilliant art and dry self-portrait faces, my high school friend on the other side of the political spectrum who posts offensive commentary, my cousin’s Japanese pics, a co-workers adorable kid, or my wife’s friends posting pics of our daughter with her friends.

I did feel a little clear-headed in day 3 but… I was a little lonely.

I thought of and reflected on Clive Thompson’s ambient awareness. All this digital socialization has affected our collective unconscious in some way.

I was astonished at the time I seemed to now have available. We (I) really waste a lot of time on Facebook. I tidied up my email and unsubscribed from a lot of useless email. To compensate for my loneliness I took up Foursquare again and began to pay more attention to LinkedIn. LinkedIn has come a long way. In some ways, from an intellectual and business perspective, my LinkedIn feed provides more value than the Facebook feed. I began to feel more in tune with my friends and colleagues’ professional life and could also connect some subtle dots. Diving back into these other networks was extremely beneficial.

The Google+ Test Results

And, here it is – after a few days of tidying up my circles the content on Google+ is more high quality, educational, intellectual, and clean.

GOOGLE STYLES
by ~metstyler

Very clean. No Advertising, at least no paid ads. If you want to call Zappos’ Google+ page advertising- fine, but that page is completely free for Zappos to create, no media dollars. You opt to put them in a circle and then have the power to categorize that circle and set the frequency of updating coming from that circle.

Google+ content, in general, is more subject focused and to some degree a little more corporate, not in a  negative sense. On Google+ you choose what/who you’re going to follow. To make the most of Google+ you need to curate your circles. Like many when I began with it, I threw everyone in the same circle. This quickly turns your feed into a spammy incomprehensible mess. I started with a Chrome extension that will uncircle all people who have been inactive for a timeframe you define. I uncircled anyone who hadn’t posted in 5 months. This made it a little easier to filter and sort. The other key is to adjust the frequency in each individual circle. This will ensure you are getting the desired attention in your main feed. For me I prefer to look at one streamlined feed rather than clicking to disparate circles. The slider in the picture below from an individual circle is crucial for setting this up.

Google Plus Circle Filter

Quick Positive (+) Hits on Google+

  • Austin Thomas

    If you are a photographer or interested in photography what you hear is true- You absolutely need to be on and use Google+.  It is that impressive. A large part of this has to do with the user interface and how images are treated. The code gives photos a lot of respect and attention with large sizes and black backgrounds. The photographer community is very thick.

  • The iPad app for Google+ is one of the most elegant and free-flowing user experiences I’ve seen. It’s akin to Pulse or Flipboard. Content wistfully flows by with large pictures sprinkled in. Selecting circles are very easy and there is no noise from other third-party apps or advertising. It’s content in its simplest and purest form. The iPad app will almost guarantee I keep coming back.
  • The community management or “circle management” is brilliant. Adding and sorting friends, family, companies, brands, entities, or intelligentsia is intuitive. After what is probably 10 years on Facebook I still haven’t bothered to figure out how to organize and categorize friends. Sure it’s probably easy but I need to navigate to some help forum somewhere to figure it out. With Google+ I figured it out instantly. Again, self-community management is key to have a positive experience on Google+.
  • In good post-modern “respect for the author” fashion Google+ gives an entity a voice. In Facebook I fear we sometimes fall victim to the crowd. For instance when the Detroit Lions won over the Seahawks last week, I typically would take in the revelry with fellow Lions fans who may have posted a link to a video from ESPN or the Detroit Free Press. Detroit LionsWithout a Facebook connection and no football fans in my Google+ circles I decided to circle the Detroit Lions. By circling them the Detroit Lions were feeding me directly and I actually watched some lengthy press conference videos from Jim Schwartz, the head coach, and the quarterback Matt Stafford. I felt I actually had a better understanding of the game, felt a closer connection to my home team, and that the Lions had a voice. We’re only talking about a football game here, imagine how this transcends to news stories, politics, or even a company’s reputation. All too often we fall victim to the herd mentality and pitchforks which Facebook so easily perpetuates. Google+ seems to subtly level this playing field.

Quick Negative (-) Hits on Google +

  • While the iPad app and mobile apps are great they still are in their infancy. If you need to do heavy lifting like organizing/creating circles or switching between personal and brand accounts it is a little clunky.
  • Beyond embedded YouTube videos music is really lacking. I really enjoy my musician/DJ friends who share music via Soundcloud on Facebook or the record label that is promoting and posting their stuff. This community seems to be virtually non-existent on Google+. Resident Advisor has a presence and posts with links to their podcasts but the interface needs more…. a partnership with Soundcloud or the like would be great.

Facebook Is A Frat Keg Party. Google+ Is A Cocktail Soiree.

As I was a little lonely in my experiment I reached out. Recommended Users was a good place to begin to follow people. This blog post is mostly from a user’s perspective (not the publisher) but an interesting note about etiquette to point out. I began to follow let’s say an additional 10 – 15 celebrity/famous type people in my test, everyone from the likes of the Dalai Lama, Jeff Jarvis, Robert Scoble, MLS, and others. In this list was Arianna Huffington and Guy Kawasaki – pretty typical people for a digital marketer to follow. Even after I had curated my circles and set up my feed settings Arianna and Guy were relentlessly posting every passing thought and seemingly unrelated and haphazard content. It seemed like they have people to just upload for the sake of doing so. Are you really that important I need to have dozens of posts from you all day? Within a day their posting for the sake of posting was annoying. My response was simple- just create a new circle call it “the rest” and throw them in there with the slider to show less of this content. Now my main feed is not being bombarded with them.

This goes back to subheading of this section, Facebook is a frat keg party and Google+ is a cocktail soirée. Screaming and bombarding with content may work on Facebook (and Twitter), but with Google+ it pays to engage with your followers and also be elegant in how you publish. Talk and engage about what you know, and are a part of, rather than try to be everything to everyone.

When I came back to Facebook after my week-long hiatus I was underwhelmed and somewhat annoyed. My reaction was a la seeing MySpace 7-8 years ago – tons of advertising, apps and widgets everywhere, and gratuitous information. Our Facebook screens have become overwhelmingly chaotic and the advertising is almost over the top and in your face. It’s creeped up on us all.

With only a year into it how Google+ rolls out remains to be seen. Google has been subtle in its adaptation and keep in mind all that data, sharing, and plussing being tracked and incorporated into their algorithms. They’ve kept Google+ clean and appear to have left the ad revenue to come from Adwords and their Network, likely fed information being shared on Google+. A very sophisticated strategy compared to Facebook. It will be interesting if they’re able to pull people away from Facebook to use their more intuitive and minimal interface. It’s possible that ultimately is not the goal. In the end MySpace defeated itself.

As I played around with Google’s multiple projects and apps in this study, Android for example, and all the Google Chrome extensions it is apparent they have really thought this through. Some criticize as a company they have too much going on, not enough focus but maybe Google+ will be a hub of sorts. Curate your circles.

See you at the soirée.

Filed Under: Search Engine Marketing (SEM)

The Spirit of the Internet

October 18, 2012 By Tim Aten 4 Comments

Spirit of DetroitOften when new initiatives come up or I find myself in an online marketing conundrum, in one of those gray SEO areas or online privacy situations, I begin with the question “Is this in the Spirit of the Internet?”

I was once asked to do some SEO work where money wasn’t really an object and ranking for certain phrases needed to be guaranteed. Red Flag – an SEO should NEVER guarantee a ranking. This job quickly plummeted me into researching all the black hat techniques. My coworker and I would joke by saying, “this isn’t in the spirit of the internet”. I’m grateful we turned the project down, this was pre-Panda Google update and the techniques we were contemplating would have been severely penalized.

Since then that phrase has been in the back of my head and here are some points that allude to the thinking. The Spirit moves me. I have a feeling I will be updating this list. Comments?

  • The Internet is a reflection of our individual minds and collective consciousness. It contains the capacity for heavenly grace as well as the dark revolting id. These forces are present. Educate yourself. Be aware. Be careful where you go. This applies for businesses and individuals.
  • Paradox abounds. There is no such thing as privacy. It still needs to be defended. Electronic Frontier Foundation (EFF)
  • Community and social is not about YOU, it’s about YOUR CONTRIBUTION. 
    • It’s ok to lurk for research.
  • Provide value.
  • Ghost In The Shell.
  • Have a thick skin, almost blasé. Come to terms with griefers, wikileaks, and Anonymous. 
  • Take disclaimers and privacy policies on your site seriously. 
  • Cite your sources. Give outbound links.
  • Protect your Intellectual Property (IP).
  • The Spirit of the Internet is Net Neutrality. SOPA is not cool.
  • When getting technical with webservers, hosts, and domains being ELEGANT is your North Star. Don’t cut corners or manipulate things to make it appear like you’re something you’re not or somewhere you’re aren’t.
  • Ambient Awareness from the web spreads to the real world. (Arab Spring)
  • Wifi is like water.
  • “Don’t be evil”
  • Use the force. Don’t go to the Dark Side.
  • Spock is a Patron Saint.

Filed Under: better business, Efficient Tech

C.R.E.A.M. – How To Make Money On The Internet

October 8, 2012 By Tim Aten 3 Comments

I peep at the shape of the streets
And stay awake to the ways of the world cause shit is deep
A man with a dream with plans to make C.R.E.A.M.
-C.R.E.A.M Wu Tang Clan (Inspector Deck)

bling!Often friends run Internet business ideas by me and every so often I get the blatant question, “How can I make money on the Internet, how can I get residual income so I can free up my time and do what I want?”  They believe they can dedicate a weekend, a week, a few months, and set something up which outputs tens of thousands of dollars into their checking account. Yes, those people are out there but they are few and far between. I may point you to some of these individuals in this post but realize they have a mix of sophisticated programming knowledge and the will to power.

Be Authentic – Do Something You’re Passionate About

The Algorithms are on the perpetual quest for validating authenticity. Is this website authentic? Are you authentic?

The signal for authenticity is the social web. This is where the story begins and will end. But first… where did we come from?

The Black Hat. The Sheisters. The Shady.

If your website ranks high in a natural or a paid search result- think ranking 1,2,or 3, you’ll get traffic to your website. If a keyword or keyword phrase gets 100s of thousands of monthly searches and you are in spots 1,2, or 3 you’ll get traffic and if you’re selling something with a smart design and concept you’ll make money on the internet. This is the game and the hustle.

So back in the day, think 7+ years in Internet time, people would research and identify lucrative keywords, build websites focusing on these words and by using wise and researched URLs, title tags, descriptions and keywords one could easily rank high. The game wasn’t that competitive. Eventually people stuffed keywords in their meta descriptions and we’ve evolved to a point where meta keywords aren’t a signal at all and some believe with Bing it could even be a negative ranking factor. (Note – title tags and URLs are STILL VERY IMPORTANT)

With the ease it became competitive. And the algorithms got smarter. The internet evolved and linking, particularly backlinks, became important. With linking also came content. It always comes back to content. Content is king. Content will always be king.

So here’s what the black hats did- They built a pretty legitimate-appearing website which may have a decent user experience focusing on keywords they wanted to target. This is still a viable option and plan. However, what they would do is set up “dummy sites” all over the globe most notably Eastern Europe, China, and India and massively crowd source content, garbage content, stuffed with these keywords and then LINK BACK to the legitimate website.

You can’t really play this game anymore.

Use White Hat Techniques – Google Always Sees Black & White

Panda and PenguinYou may have heard about Google Panda (content) and Penguin (linking) updates. These Google Algorithm updates were ways to identify and weed out sites that were using content farms and link farms.

I was at a Wordcamp Detroit over 3 years ago and one of the presenters, Brad Gosse, a passionate and avid Internet Marketer, gave me insight into this world. Brad wasn’t shy about his Internet Marketing roots in Pornography and commented there’s no money in porn anymore. He pointed out porn pioneered a lot of the technology on the Internet – namely streaming video and content management. Back to the point about content and link here – at one time when he was managing porn sites he was managing over 800 sites. Think about that! It was a revelation to me for the mentality you must have to hustle on the web.

A word advice – beating the search engines is never a long-term strategy. If you do try to “game it” you will get penalized and you will likely lose your rankings and whole business model. If you are aware of this then maybe you can go in it for the short-term.

Two Must Use Links for Keywords and Websites –

  • Search Engine Land Keyword List – Search Engine Land is THE place to go for Search Marketing. This link is to an old post with valuable research tools.
  • WordPress – If you are new in this space – learn it and host it yourself. I may post on WordPress but there are a bazillion places on the web to learn.

Some Ways to Make Money On The Internet

Affiliate Marketing – You have a product to sell, preferably an e-book, and use a site like Clickbank to find others who will set up their own websites and sell that product for you on your behalf… for a percentage. From what I gather the people who do this have a half-dozen websites they manage and the aggregate has them accumulate significant income. You can work both sides, both offering products to sell and being someone who gets the percentage. The website OfferVault has a whole catalog of these arrangements to discover. There are a lot of individuals who you can pay $100/month and they”ll share all their secrets. Be careful, the internet can be a dark and shady place. One person I have a lot of respect for who does a fair amount of free webinars is Matt Carter and he freely explains and is well adept in this field. Part of his success is the fact he offers a ton of free content.

The easiest way to think of Affiliate Marketing is Amazon’s Affiliate Network. Put simply, what you can do is take a product on Amazon, virtually anything, and then target that product and set up a site around it. Off the top of my head I just picked “charcoal grills” because there was an image on the Amazon home page. If you Google Charcoal Grills you will see a page on About.com comes up first with Top 10 Charcoal Grills.

Now if you click on this page you will see a comparison of these top 10 grills. Each one of those price comparisons and links will eventually take you to this individual’s Amazon affiliate id and he gets paid if a person actually purchases a grill. Amazon will write him a check. In the screenshot below see all the links back to Amazon’s price comparator. They are also receiving additional revenue from the AdSense ads at the top (another hustle – get enough traffic and start earning revenue from AdSense or other ad network).

Another variation of this method is to create an authoritative website on Charcoal Grills, ie CharcoalGrills.com that would rank very high and your online catalog links back to the Amazon affiliate store. Measuring your ROI, you can feasibly point AdWords ads to your site and create more customers that way.

Warrior Forums – Best of luck here. Put on your flak jacket and put on your rubber gloves. This is the seedy nightclub of people touting their wares. Think “pay me $25 and I’ll show you this amazing business model”.  There is something to learn here, just be careful.

Engines Try To Mimic People. People Want Authoritative Social Content.

With the site I manage, DevelopYourEnergy.net, I work with my Qigong instructors to offer pdf courses and videos online. We are all extremely passionate about the benefits of Qigong for personal health and happiness and the betterment of the Earth. We participate on Facebook, Twitter, and Google +, though not as much as we should. The point is we practice what we sell and back everything up with support and a money back guarantee on our intro Qigong 101 course. We have taken the conservative approach and it’s paid off, our rankings have increased steadily through the years. There are others in this space who have gone the way of affiliate and other “black hat” techniques and they are no longer around in the search engines. The Panda and Penguin updates destroyed their presence.

Copy BloggerIt is important to do frequent copy updating. I have found the website Copyblogger to be an excellent source of information and education to produce valuable engaging content including successful email marketing. Make sure to sign up for their free online marketing course. The emails you get from them are invaluable to understand what it takes to create successful copy that is shared.

Figure Out Your Currency

Aten RaWhat if your currency and success isn’t cash? Maybe it’s followers, engagement, even consciousness? Maybe it all goes hand in hand. I’ll end with a website which has intrigued me the past year. I have seen this website grow from a few hundred followers to 44,500 Facebook followers  and 44,400 subscribers on YouTube. One could make the inference people are subscribing to both, which implies a very devoted and passionate following. The website began with Jordan Duchnyz and is called The Spirit Science. A person could spend a lifetime trying to understand the information shared here and that’s basically what Jordan set out to do. Using his talents as a web animator (like all the web savvy kids out there trying to land a design gig), he set out to uncover and discuss the mystical world of esoteric and sacred geometry. His Spirit Science Playlist on YouTube has the potential to tickle your consciousness, at least make you think. Followers in his community anticipate his next video and literally follow him around the world as he tries to uncover the light within and around him. Jordan is a bodhisattva and doesn’t seem to be in it for the money, but you will see on his website there is a donate button and I suspect he funds a lot of his travel and technology expenses for this. Why not?! It’s similar to a musician or band crowd sourcing funding on KickStarter to keep them playing and putting out records.

The point to conclude with here is I discovered Spirit Science in a Google+ feed I was following relating to chakras in my qigong research for DevelopYourEnergy. Someone had shared the Spirit Science video on Chakras. I watched and pretty quickly got swept up in the FREE and VALUABLE content on the Spirit Science website. On the site I found an abundance of resources and links to other sites, Jordan refrences everything he discusses. He shares knowledge freely. There is also quite an active community in the forums section. In a way he’s earned my conscience currency. Masters of acquiring and engaging with people like Spirit Science have a lot to teach us as we try to escalate up the awareness and ranking ladder.

Be authentic. Share. Be in it for the long haul. Contribute. Make it easy. Understand the technology.

Finally I leave you with the Wu Tang video which kicked off the spirit of this post. Wu Tang to Spirit Science. There’s a 360 degree cypher for ya.

http://youtu.be/bjZRAvsZf1g

Filed Under: Search Engine Marketing (SEM)

The Delicious Trick – Business Research

September 24, 2012 By Tim Aten 2 Comments

Dreamer_IV_by_intaoYou’re lost at a fork in the road. You need to make a decision and don’t know where to start with abundant options. No worries, use The Delicious Trick.

The Delicious Trick uses the crowd sourcing of Delicious.com to your advantage. Delicious.com, or del.icio.us as it was formerly known, is a “social bookmarking site” purchased by Yahoo in 2005 and then sold to AVOS Systems in 2011. Simply put from Wikipedia-

Delicious uses a non-hierarchical classification system in which users can tag each of their bookmarks with freely chosen index terms (generating a kind of folksonomy). A combined view of everyone’s bookmarks with a given tag is available; for instance, the URL http://delicious.com/tag/wiki displays all of the most recent links tagged “wiki”. Its collective nature makes it possible to view bookmarks added by other users.

I first used Delicious back in the day to easily archive my bookmarks in the cloud regardless of what computer or browser I was using. Most browsers have a host of plugins you can use to save and tag bookmarks.

Company, Business, Plugin, and App Research

What is the trick I speak? Say you are stepping your toes into the data mining space and you need to set something up for a client or simply need to know who the players are. You know you want something that is Linux based.

  • Do a “top 10” or “best of” or “top” Google search of what you need to learn more of. In this case the query will be “Top data mining software“. It could be “top 10 e-commerce WordPress plugins” or “Best Social Media Monitoring Programs.” You get the picture.
  • My query resulted in a great page – 9 of the Best Free Linux Data Mining Software. Here you will find the 9 links and normally you would go to all 9 sites, read up on them, read reviews, maybe even download, install, and play around. That could take days, even weeks depending on how complicated you get with trial and error.Data Mining
  • The Delicious Trick is to bookmark all of them and see who has the most bookmarked links. I’ve figured out a quick way but here’s a nugget for a would-be-developer- Delicious’ API seems relatively open and there’s probably a slick way to make an application. Simply open up each of the links in a new browser and tag, in this case I”ll tag them “datamining”. What I end up can be found here – http://delicious.com/hogpath/datamining. I had previously used the tag datamining, had even bookmarked The R Project way back, so again I have a clue that may be something to pay attention to.
  • Here is what I get with the number of people who saved or bookmarked these Linux Data Mining Websites.
RapidMiner 561 saves
ELKI  9 saves
R  6792 saves
KNIME  417 saves
Weka  1570 saves
Orange  369 saves
jHepWork  93 saves
Rattle  273 saves
ROOT  176 saves

Based off this I just saved myself a lot of work, especially if all I need to know is where to start. I probably wouldn’t bother with Elki, but Weka and R have my serious attention. In a case like this where R blows all sites out of the water this is where I would start to focus my attention. Also coming from a web design background R has a pretty crude website and I may have devoted more time to site with a more pleasing web interface. This Delicious trick helps me make an informed decision.

Not to discredit ELKI, but 9 saves are 9 people talking about it, compared to R which has almost 7,000 people taking the time to bookmark it in their delicious account. I’ve used this technique extensively when I need to quickly get a pulse of a landscape and even in choosing platforms to use and build on.

; – )

Check me out on delicious.

Filed Under: Efficient Tech

Paid Search To Get The Gutter Cleaned

September 16, 2012 By Tim Aten 4 Comments

Gutter GardensI needed my gutters cleaned and there was no way I was doing it with a ridiculous fear of heights, at least on ladders. (Disclaimer – I didn’t have plants growing like the photo.) A few years ago I had my garage roof done with a respectable local company so I called them up and they referred me to a company a few towns over that did siding and gutter cleaning. It was probably a company that employed 6-7 people with 2 or 3 secretaries in the office. The woman on the phone kind of sighed and said “Yeah, we do gutter cleaning but only when it’s convenient for us when we’re in the area. Same goes for the estimate, we’ll do an estimate when we’re in the area”. I think that was like two months ago, they’ve never come out or returned my phone call.

After a week of them not calling I took to the Google and searched “Ferndale Gutter Cleaning”. Screenshot below and this is where the story begins.

ferndale gutter cleaning - Google Search

You see, going back even 10 years ago Google AdWords was in my opinion left to the aggressive and shady marketer selling V*agara (deliberately misspelled), people finders, car insurance, or large advertisers with large budgets with money to burn. Sure, there were clever and smart ways to use it, but to me it was largely noise and I consciously and ultimately unconsciously tuned it out. When searching for something I would immediately go to the top organic results. I remember when I was treading into the web design world one of the first questions we received after a site launch was “How come we’re not #1 on Google?” This seemingly innocent question we would laugh at as pretentious web designers set me on the path of Search Engine Optimization (SEO). I had to explain to our clients why they weren’t there and what they would need to do in order to get to #1. We also began to look at Search Engine Marketing (SEM) to compensate and appease them as they could now see their company on a Search Engine Results Page (SERPs).

After being in this business for some time now, people do click on these ads and with Google and Bing’s constantly evolving dashboards to run these campaigns they can be laser focused, efficient, and targeted. The industry is currently paying a lot of attention to Google+ and whether it can take on Facebook, if it’s even worthwhile, if people are using it, or if it’s necessary to have a page if you are a business. Bottom line is this – if you are a small business it’s imperative you use Google+ merely for the integration with Google Local. Obviously you need to be on Facebook and maybe Twitter, LinkedIn, Reddit, and other Social networks.

In my search for “Ferndale Gutter Cleaning” this company came up for gutter cleaning and window cleaning, Prestissimo. Being “IN” the business of Search Engine Marketing I took note of their #1 position in the Paid Results (#2 in screenshot) and then their address listing in the ad with an address very close to my house. I kind of smiled to myself and thought “this guy knows what he is doing”, sure I’ll give him a call.

Prestissimo Window Cleaning

A Shift in Paid Search Thought

Right then and there I noticed in the ten-year span my reaction to paid search campaigns had monumentally shifted. Before it was a signal for shady and sloppy dark sides of the internet and now it had become a signifier of a smart small business optimizing their ad dollars and who knew how to play the game. In a way it almost established a subtle form of trust in his business because I knew if he was #1 for such a long tail search he was serious about his business. How I went on to do business with Carl Scott of Prestissimo continued to impress me.

Pay attention business owners – what went on was textbook.

I went onto his website, he had a contact form, I filled it out explaining my problem. He called me in 15 minutes. Obviously his online contact form was feeding an email or text to his mobile device. He called me from the field.

Carl was professional and kind and we discussed how he had grown up in my neighborhood. He could come out and look at the gutters that day and nobody needed to be home. After he looked he called me  back and gave me a fair price and gave some good advice/concerns about the status of my roof. I could tell he had done this a lot and was very careful to make sure I understood all the ramifications.

I think he came out two days later to clean the gutters. When he got there he was surprised to find that the gutter guards were drilled on and had to be taken off, he didn’t charge me extra, and he wrapped up all the gutter trash in garbage bags to the side of my house.

Prestissimo Window CleaningAn Adwords click and two days later my gutters were cleaned and I have yet to meet Carl in person.

Also, when he left the invoice he left three business cards and on the back was a QR code. Carl is well on his way.

SEO Sidenote

The point of this post is to show and recognize how small business can effectively use digital marketing but it’s also my way of giving thanks and promoting Prestissimo Window Cleaning Company. I’ll share this article in my social circles but by linking to him here I give what they call “Link Love”. What Carl will get really excited about from an SEO standpoint is the following sentence-

In my search for “Ferndale Gutter Cleaning” this company came up for gutter cleaning and window cleaning, Prestissimo.

Some SEO Points about this sentence –

  • He won’t get “double SEO weight” because I gave him three links, two text and one for the image. Google will only index the first text link in this case.
  • I debated linking out to Prestissimo with the actual hyperlink under “Window Cleaning” because window cleaning seems to be the core of his business and currently ranks #5 in my results. The logic here is window cleaning would be affiliated with the name Prestissimo and could boost his ranking for this keyword phrase. Obviously he’s going to do fine for just the word “Prestissimo”. However, due to the Google Penguin Updates which is a link spam filter I erred on the side of caution. I could have linked out this way but with all things Google I always recommend to be as white hat and transparent as possible. Technology will always catch up to you.
  • Having not hyperlinked window cleaning, Google’s spider is smart enough to pick up the context of this sentence and see that Prestissimo is affiliated with window cleaning, gutter cleaning, and even Ferndale gutter cleaning which is in apostrophes. The proximity of words to the link plays a part.
  • Links, title file names, and alt tags are key signals for the search engine crawlers.
  • Also all links have the alt text “Window Cleaning and Gutter Cleaning” which helps further explain what the business is.
  • I also named the image for Prestissimo “Gutter-Cleaning.png” and also used the Alt Text “Prestissimo Gutter Cleaning”.

Many thanks for Prestissimo for the fine job on the gutter cleaning.

Filed Under: better business, Search Engine Marketing (SEM), Search Engine Optimization (SEO)

Lone Wolf, Family Owned Business, or Corporate Jock

September 7, 2012 By Tim Aten 2 Comments

I’m amazed and awed how fast the business world has evolved in the past five years. Some find frightening, others exhilarating.  It’s a great time to be in business, especially if you understand digital, how networks work, and are disciplined to tenaciously learn and study, and seek out new technologies and ideas. As the kids are just getting back to school and others find themselves embarking to get the JAY O BEE here are some learnings I’ve picked up along as one looks to go into business.

The Entrepreneur

Floating Havaianas AgainI learned more in one week in business on my own than I did in four years while getting my MBA. There is nothing more humbling and more eye-opening than coming home to your wife and telling her a large corporate client was lost due to a restructure and that this coming Friday there would be no paycheck, no income coming in. Stark reality is the best way to learn the bottom line, to learn a balance sheet, to learn cash flow, to learn about credit, to learn about the stomach and courage it takes to go out on one’s own. Having your own business has two sides, one fuels the ego with power and control and the other side does the same where it may humble you and force you to look at your priorities and goals. If you have the itch, do it, even if it doesn’t work you’ll be better off and the insights you gain, even in failure, will help you. In the end it makes you a better businessman or businesswoman.

A word of caution – be prepared, have a backup plan and make sure your spouse/family is behind you and supportive. It’s going to take a lot. And also be cautious going into business with family and friends. One of the best pieces of advice I received from a law professor is when choosing to go into business with family and friends immediately view the partnership in legal terms, ie have the paper trail necessary BEFORE going into business. If you are setting up a LLC, a S Corp, or have an informal agreement how profits will be shared, make sure you hire a neutral third-party (a lawyer) and have a written contract. If things get strange later on in the business relationship and the odds are it will, having a written agreement set up when everyone was feeling all optimistic and cheerful will be invaluable. Make sure it’s black and white and no gray area. Doing this will help ensure you keep your friendship or family relationships in tact. Be warned going into business with family and friends has the potential to make things go sour. If your partner feels otherwise about signing an agreement, or it feels awkward to discuss, I would highly recommend to second guess the maturity and acumen of that party and move on.

People will inspire you and people are going to let you down, even those that are close. I know one colleague who was in business for over ten years with his best friend and that friend was siphoning funds from the business all along. When protecting your name, or your assets, it’s best to be overtly cautious and defensive.

The Small Family Owned Business

The Small Family Owned BusinessMaybe the risk and insecurity of being on your own is not for you. You search and find a job with a small business. By small business I would venture to say somewhere in the neighborhood of 10 – 150 employees and $20 – $100 million in annual sales. In this situation stay extremely focused and shrewd. In a small business it’s very easy to drink the kool-aid without knowing it.

The first thing to figure out is if it’s the means or the end. Is the job an end, are you doing exactly what you want or what you went to school for? If that’s the case consider yourself extremely lucky. Or is the job a means where you can pick up skills and experience? The means can even be that it’s a low stress job with not many hours that enables you to live the lifestyle you want or gives you time to pursue other hobbies and interests. Figure this out early on, you’ll be much happier. Whatever path you’re in always be aware it’s the companies’ bottom line that matters. It really is like The Godfather at the end of the day “It’s nothing personal, it’s business.” If the profits aren’t there you could be cut.

It’s crucial in the small business  you become invaluable. This will help you when cuts are necessary. Each business has its own culture and vibe but be warned, unless you have an equity stake you will never be allowed “in” and likely won’t be making important decisions. Time can race by in a small business. I was with one for eight years. Later, after I had moved on, I was in a job interview with a fairly prestigious executive recruiting firm for a fairly high level position. I received the best and most brutally honest comment I’ve ever received – “You obviously know what you’re talking about and are very passionate but at Company A you did the same thing for 8 years, I need to see more.” The comment rang and it was so true. Towards the end of my tenure at that company I confided with a friend about my frustration and he bluntly said, “Move on.” If you are not advancing in the small business it’s unlikely you ever will. Keep advancing.

 The Big Corporation

Peeking outThis one has surprised me and where I’m currently at. My past two jobs have been with big companies. “Back in the day” I was your typical post modern college hipster looking to study and change the various ISMs. You get it. When I ride the corporate elevators I laugh to myself because I never imagined I’d be doing that. Initially the corporate realm invited me with its stability and intrigue to try something different and see what life was like on the other side. I’ve come to appreciate it. There’s not a lot of dead weight. I found in the Small Business world you find many extremely comfortable people who’ve been there for over 15 years and just collect the paycheck. Ironically, people tend to stay and businesses keep them, maybe it’s because of the legal and personal sensitivities of letting people go.

I’ve found the corporate realm can be perceived to be intense and cold. You’ll stick out if you under-perform, people will talk, and it’s almost like a self-censuring thing of the team. You’ll get weeded out. The corporation will look to get rid of the dead weight. Some can view this as heartless, others can view it as striving for innovation and new ideas. As long as you are thinking, trying, and not afraid to think for yourself you’re fine. To me it’s been like being a freshman at a big university. You’re thrown into a situation with no oversight, nobody to really hold your hand, and you have to navigate it on your own. If you can handle the responsibility it’s quite liberating. You can focus on the work. In the small business, in retrospect, be wary of all the hand holding and coddling, it can be a way of control.

Each company is totally different and what I say about the small business may apply to the large company and vice versa. This has been my experience. What are your thoughts?

Filed Under: better business

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