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Search Engine Marketing (SEM)

Cold Turkey Facebook, Refined Sippin Google +

November 5, 2012 By Tim Aten Leave a Comment

Facebook
by =Deadly-Wanderer

Being in the business of Search Engine Optimization and Paid Search it’s no surprise Google+ has my attention. In the mad dash of marketers, geek hipsters, and NY Times level press last year remember the headline “Is Google+ the Facebook Killer?” The question now seems muted but the network remains a force due to the default logged-in social search toggle button and the appearance of network connections and pluses in paid search.

Like many I used, I liked.

I liked the design, I liked it was relatively easy to use and easy to categorize people into circles. I liked the newness.  I stayed on longer more than most and used it primarily for SEO and digital marketing type information and also found it useful in discovering niche content and people associated within that niche content.

A few weeks back I was talking with some friends and we noticed we’re checking Facebook without noticing we’re checking Facebook. If you look around we all have our noses in our tiny screens and it appears the majority of focus is on Facebook. Is it really that important and necessary I check my Facebook feed in between meetings or first thing in the morning while I’m still in bed?

I Decided To Do a 1 Week Test.

  • Go cold turkey on Facebook for one week. No checking, no updating. In order to commit I had to delete all Facebook apps from my phone and iPad, as well as Facebook bookmarks in my browser.
  • Get by only with Google +.

I did see my Facebook use as an addiction. I had thought of doing the test for some time and kept delaying. “I’ll just wait to the presidential debates are over”, I thought. “Or the World Series”. Seeing what the extremes are saying on Facebook during presidential debates, the posting of Big Bird Sesame street memes or talking crap about Jose Valverde can be quite entertaining and I didn’t necessarily want to give that up. But I did take the plunge.

Google Plus
The question now seems muted but the network remains a force due to the default logged-in social search toggle button(1) and the appearance of network connections and pluses in paid search(2).

I was surprised. After an unnerving 4-5 hours, by the time I was in day 2 I was pretty checked out and didn’t really care. I was humored by my reflex to go up to my bookmark bar and click on the FB icon and it not being there. Same for my phone. After about two of those self inflicted reminders my habit was broken. I did miss the banter, the music nuggets, Klecko’s divine and culinary rants, Valerie’s cat, Dykehouse’s brilliant art and dry self-portrait faces, my high school friend on the other side of the political spectrum who posts offensive commentary, my cousin’s Japanese pics, a co-workers adorable kid, or my wife’s friends posting pics of our daughter with her friends.

I did feel a little clear-headed in day 3 but… I was a little lonely.

I thought of and reflected on Clive Thompson’s ambient awareness. All this digital socialization has affected our collective unconscious in some way.

I was astonished at the time I seemed to now have available. We (I) really waste a lot of time on Facebook. I tidied up my email and unsubscribed from a lot of useless email. To compensate for my loneliness I took up Foursquare again and began to pay more attention to LinkedIn. LinkedIn has come a long way. In some ways, from an intellectual and business perspective, my LinkedIn feed provides more value than the Facebook feed. I began to feel more in tune with my friends and colleagues’ professional life and could also connect some subtle dots. Diving back into these other networks was extremely beneficial.

The Google+ Test Results

And, here it is – after a few days of tidying up my circles the content on Google+ is more high quality, educational, intellectual, and clean.

GOOGLE STYLES
by ~metstyler

Very clean. No Advertising, at least no paid ads. If you want to call Zappos’ Google+ page advertising- fine, but that page is completely free for Zappos to create, no media dollars. You opt to put them in a circle and then have the power to categorize that circle and set the frequency of updating coming from that circle.

Google+ content, in general, is more subject focused and to some degree a little more corporate, not in a  negative sense. On Google+ you choose what/who you’re going to follow. To make the most of Google+ you need to curate your circles. Like many when I began with it, I threw everyone in the same circle. This quickly turns your feed into a spammy incomprehensible mess. I started with a Chrome extension that will uncircle all people who have been inactive for a timeframe you define. I uncircled anyone who hadn’t posted in 5 months. This made it a little easier to filter and sort. The other key is to adjust the frequency in each individual circle. This will ensure you are getting the desired attention in your main feed. For me I prefer to look at one streamlined feed rather than clicking to disparate circles. The slider in the picture below from an individual circle is crucial for setting this up.

Google Plus Circle Filter

Quick Positive (+) Hits on Google+

  • Austin Thomas

    If you are a photographer or interested in photography what you hear is true- You absolutely need to be on and use Google+.  It is that impressive. A large part of this has to do with the user interface and how images are treated. The code gives photos a lot of respect and attention with large sizes and black backgrounds. The photographer community is very thick.

  • The iPad app for Google+ is one of the most elegant and free-flowing user experiences I’ve seen. It’s akin to Pulse or Flipboard. Content wistfully flows by with large pictures sprinkled in. Selecting circles are very easy and there is no noise from other third-party apps or advertising. It’s content in its simplest and purest form. The iPad app will almost guarantee I keep coming back.
  • The community management or “circle management” is brilliant. Adding and sorting friends, family, companies, brands, entities, or intelligentsia is intuitive. After what is probably 10 years on Facebook I still haven’t bothered to figure out how to organize and categorize friends. Sure it’s probably easy but I need to navigate to some help forum somewhere to figure it out. With Google+ I figured it out instantly. Again, self-community management is key to have a positive experience on Google+.
  • In good post-modern “respect for the author” fashion Google+ gives an entity a voice. In Facebook I fear we sometimes fall victim to the crowd. For instance when the Detroit Lions won over the Seahawks last week, I typically would take in the revelry with fellow Lions fans who may have posted a link to a video from ESPN or the Detroit Free Press. Detroit LionsWithout a Facebook connection and no football fans in my Google+ circles I decided to circle the Detroit Lions. By circling them the Detroit Lions were feeding me directly and I actually watched some lengthy press conference videos from Jim Schwartz, the head coach, and the quarterback Matt Stafford. I felt I actually had a better understanding of the game, felt a closer connection to my home team, and that the Lions had a voice. We’re only talking about a football game here, imagine how this transcends to news stories, politics, or even a company’s reputation. All too often we fall victim to the herd mentality and pitchforks which Facebook so easily perpetuates. Google+ seems to subtly level this playing field.

Quick Negative (-) Hits on Google +

  • While the iPad app and mobile apps are great they still are in their infancy. If you need to do heavy lifting like organizing/creating circles or switching between personal and brand accounts it is a little clunky.
  • Beyond embedded YouTube videos music is really lacking. I really enjoy my musician/DJ friends who share music via Soundcloud on Facebook or the record label that is promoting and posting their stuff. This community seems to be virtually non-existent on Google+. Resident Advisor has a presence and posts with links to their podcasts but the interface needs more…. a partnership with Soundcloud or the like would be great.

Facebook Is A Frat Keg Party. Google+ Is A Cocktail Soiree.

As I was a little lonely in my experiment I reached out. Recommended Users was a good place to begin to follow people. This blog post is mostly from a user’s perspective (not the publisher) but an interesting note about etiquette to point out. I began to follow let’s say an additional 10 – 15 celebrity/famous type people in my test, everyone from the likes of the Dalai Lama, Jeff Jarvis, Robert Scoble, MLS, and others. In this list was Arianna Huffington and Guy Kawasaki – pretty typical people for a digital marketer to follow. Even after I had curated my circles and set up my feed settings Arianna and Guy were relentlessly posting every passing thought and seemingly unrelated and haphazard content. It seemed like they have people to just upload for the sake of doing so. Are you really that important I need to have dozens of posts from you all day? Within a day their posting for the sake of posting was annoying. My response was simple- just create a new circle call it “the rest” and throw them in there with the slider to show less of this content. Now my main feed is not being bombarded with them.

This goes back to subheading of this section, Facebook is a frat keg party and Google+ is a cocktail soirée. Screaming and bombarding with content may work on Facebook (and Twitter), but with Google+ it pays to engage with your followers and also be elegant in how you publish. Talk and engage about what you know, and are a part of, rather than try to be everything to everyone.

When I came back to Facebook after my week-long hiatus I was underwhelmed and somewhat annoyed. My reaction was a la seeing MySpace 7-8 years ago – tons of advertising, apps and widgets everywhere, and gratuitous information. Our Facebook screens have become overwhelmingly chaotic and the advertising is almost over the top and in your face. It’s creeped up on us all.

With only a year into it how Google+ rolls out remains to be seen. Google has been subtle in its adaptation and keep in mind all that data, sharing, and plussing being tracked and incorporated into their algorithms. They’ve kept Google+ clean and appear to have left the ad revenue to come from Adwords and their Network, likely fed information being shared on Google+. A very sophisticated strategy compared to Facebook. It will be interesting if they’re able to pull people away from Facebook to use their more intuitive and minimal interface. It’s possible that ultimately is not the goal. In the end MySpace defeated itself.

As I played around with Google’s multiple projects and apps in this study, Android for example, and all the Google Chrome extensions it is apparent they have really thought this through. Some criticize as a company they have too much going on, not enough focus but maybe Google+ will be a hub of sorts. Curate your circles.

See you at the soirée.

Filed Under: Search Engine Marketing (SEM)

C.R.E.A.M. – How To Make Money On The Internet

October 8, 2012 By Tim Aten 3 Comments

I peep at the shape of the streets
And stay awake to the ways of the world cause shit is deep
A man with a dream with plans to make C.R.E.A.M.
-C.R.E.A.M Wu Tang Clan (Inspector Deck)

bling!Often friends run Internet business ideas by me and every so often I get the blatant question, “How can I make money on the Internet, how can I get residual income so I can free up my time and do what I want?”  They believe they can dedicate a weekend, a week, a few months, and set something up which outputs tens of thousands of dollars into their checking account. Yes, those people are out there but they are few and far between. I may point you to some of these individuals in this post but realize they have a mix of sophisticated programming knowledge and the will to power.

Be Authentic – Do Something You’re Passionate About

The Algorithms are on the perpetual quest for validating authenticity. Is this website authentic? Are you authentic?

The signal for authenticity is the social web. This is where the story begins and will end. But first… where did we come from?

The Black Hat. The Sheisters. The Shady.

If your website ranks high in a natural or a paid search result- think ranking 1,2,or 3, you’ll get traffic to your website. If a keyword or keyword phrase gets 100s of thousands of monthly searches and you are in spots 1,2, or 3 you’ll get traffic and if you’re selling something with a smart design and concept you’ll make money on the internet. This is the game and the hustle.

So back in the day, think 7+ years in Internet time, people would research and identify lucrative keywords, build websites focusing on these words and by using wise and researched URLs, title tags, descriptions and keywords one could easily rank high. The game wasn’t that competitive. Eventually people stuffed keywords in their meta descriptions and we’ve evolved to a point where meta keywords aren’t a signal at all and some believe with Bing it could even be a negative ranking factor. (Note – title tags and URLs are STILL VERY IMPORTANT)

With the ease it became competitive. And the algorithms got smarter. The internet evolved and linking, particularly backlinks, became important. With linking also came content. It always comes back to content. Content is king. Content will always be king.

So here’s what the black hats did- They built a pretty legitimate-appearing website which may have a decent user experience focusing on keywords they wanted to target. This is still a viable option and plan. However, what they would do is set up “dummy sites” all over the globe most notably Eastern Europe, China, and India and massively crowd source content, garbage content, stuffed with these keywords and then LINK BACK to the legitimate website.

You can’t really play this game anymore.

Use White Hat Techniques – Google Always Sees Black & White

Panda and PenguinYou may have heard about Google Panda (content) and Penguin (linking) updates. These Google Algorithm updates were ways to identify and weed out sites that were using content farms and link farms.

I was at a Wordcamp Detroit over 3 years ago and one of the presenters, Brad Gosse, a passionate and avid Internet Marketer, gave me insight into this world. Brad wasn’t shy about his Internet Marketing roots in Pornography and commented there’s no money in porn anymore. He pointed out porn pioneered a lot of the technology on the Internet – namely streaming video and content management. Back to the point about content and link here – at one time when he was managing porn sites he was managing over 800 sites. Think about that! It was a revelation to me for the mentality you must have to hustle on the web.

A word advice – beating the search engines is never a long-term strategy. If you do try to “game it” you will get penalized and you will likely lose your rankings and whole business model. If you are aware of this then maybe you can go in it for the short-term.

Two Must Use Links for Keywords and Websites –

  • Search Engine Land Keyword List – Search Engine Land is THE place to go for Search Marketing. This link is to an old post with valuable research tools.
  • WordPress – If you are new in this space – learn it and host it yourself. I may post on WordPress but there are a bazillion places on the web to learn.

Some Ways to Make Money On The Internet

Affiliate Marketing – You have a product to sell, preferably an e-book, and use a site like Clickbank to find others who will set up their own websites and sell that product for you on your behalf… for a percentage. From what I gather the people who do this have a half-dozen websites they manage and the aggregate has them accumulate significant income. You can work both sides, both offering products to sell and being someone who gets the percentage. The website OfferVault has a whole catalog of these arrangements to discover. There are a lot of individuals who you can pay $100/month and they”ll share all their secrets. Be careful, the internet can be a dark and shady place. One person I have a lot of respect for who does a fair amount of free webinars is Matt Carter and he freely explains and is well adept in this field. Part of his success is the fact he offers a ton of free content.

The easiest way to think of Affiliate Marketing is Amazon’s Affiliate Network. Put simply, what you can do is take a product on Amazon, virtually anything, and then target that product and set up a site around it. Off the top of my head I just picked “charcoal grills” because there was an image on the Amazon home page. If you Google Charcoal Grills you will see a page on About.com comes up first with Top 10 Charcoal Grills.

Now if you click on this page you will see a comparison of these top 10 grills. Each one of those price comparisons and links will eventually take you to this individual’s Amazon affiliate id and he gets paid if a person actually purchases a grill. Amazon will write him a check. In the screenshot below see all the links back to Amazon’s price comparator. They are also receiving additional revenue from the AdSense ads at the top (another hustle – get enough traffic and start earning revenue from AdSense or other ad network).

Another variation of this method is to create an authoritative website on Charcoal Grills, ie CharcoalGrills.com that would rank very high and your online catalog links back to the Amazon affiliate store. Measuring your ROI, you can feasibly point AdWords ads to your site and create more customers that way.

Warrior Forums – Best of luck here. Put on your flak jacket and put on your rubber gloves. This is the seedy nightclub of people touting their wares. Think “pay me $25 and I’ll show you this amazing business model”.  There is something to learn here, just be careful.

Engines Try To Mimic People. People Want Authoritative Social Content.

With the site I manage, DevelopYourEnergy.net, I work with my Qigong instructors to offer pdf courses and videos online. We are all extremely passionate about the benefits of Qigong for personal health and happiness and the betterment of the Earth. We participate on Facebook, Twitter, and Google +, though not as much as we should. The point is we practice what we sell and back everything up with support and a money back guarantee on our intro Qigong 101 course. We have taken the conservative approach and it’s paid off, our rankings have increased steadily through the years. There are others in this space who have gone the way of affiliate and other “black hat” techniques and they are no longer around in the search engines. The Panda and Penguin updates destroyed their presence.

Copy BloggerIt is important to do frequent copy updating. I have found the website Copyblogger to be an excellent source of information and education to produce valuable engaging content including successful email marketing. Make sure to sign up for their free online marketing course. The emails you get from them are invaluable to understand what it takes to create successful copy that is shared.

Figure Out Your Currency

Aten RaWhat if your currency and success isn’t cash? Maybe it’s followers, engagement, even consciousness? Maybe it all goes hand in hand. I’ll end with a website which has intrigued me the past year. I have seen this website grow from a few hundred followers to 44,500 Facebook followers  and 44,400 subscribers on YouTube. One could make the inference people are subscribing to both, which implies a very devoted and passionate following. The website began with Jordan Duchnyz and is called The Spirit Science. A person could spend a lifetime trying to understand the information shared here and that’s basically what Jordan set out to do. Using his talents as a web animator (like all the web savvy kids out there trying to land a design gig), he set out to uncover and discuss the mystical world of esoteric and sacred geometry. His Spirit Science Playlist on YouTube has the potential to tickle your consciousness, at least make you think. Followers in his community anticipate his next video and literally follow him around the world as he tries to uncover the light within and around him. Jordan is a bodhisattva and doesn’t seem to be in it for the money, but you will see on his website there is a donate button and I suspect he funds a lot of his travel and technology expenses for this. Why not?! It’s similar to a musician or band crowd sourcing funding on KickStarter to keep them playing and putting out records.

The point to conclude with here is I discovered Spirit Science in a Google+ feed I was following relating to chakras in my qigong research for DevelopYourEnergy. Someone had shared the Spirit Science video on Chakras. I watched and pretty quickly got swept up in the FREE and VALUABLE content on the Spirit Science website. On the site I found an abundance of resources and links to other sites, Jordan refrences everything he discusses. He shares knowledge freely. There is also quite an active community in the forums section. In a way he’s earned my conscience currency. Masters of acquiring and engaging with people like Spirit Science have a lot to teach us as we try to escalate up the awareness and ranking ladder.

Be authentic. Share. Be in it for the long haul. Contribute. Make it easy. Understand the technology.

Finally I leave you with the Wu Tang video which kicked off the spirit of this post. Wu Tang to Spirit Science. There’s a 360 degree cypher for ya.

http://youtu.be/bjZRAvsZf1g

Filed Under: Search Engine Marketing (SEM)

Paid Search To Get The Gutter Cleaned

September 16, 2012 By Tim Aten 4 Comments

Gutter GardensI needed my gutters cleaned and there was no way I was doing it with a ridiculous fear of heights, at least on ladders. (Disclaimer – I didn’t have plants growing like the photo.) A few years ago I had my garage roof done with a respectable local company so I called them up and they referred me to a company a few towns over that did siding and gutter cleaning. It was probably a company that employed 6-7 people with 2 or 3 secretaries in the office. The woman on the phone kind of sighed and said “Yeah, we do gutter cleaning but only when it’s convenient for us when we’re in the area. Same goes for the estimate, we’ll do an estimate when we’re in the area”. I think that was like two months ago, they’ve never come out or returned my phone call.

After a week of them not calling I took to the Google and searched “Ferndale Gutter Cleaning”. Screenshot below and this is where the story begins.

ferndale gutter cleaning - Google Search

You see, going back even 10 years ago Google AdWords was in my opinion left to the aggressive and shady marketer selling V*agara (deliberately misspelled), people finders, car insurance, or large advertisers with large budgets with money to burn. Sure, there were clever and smart ways to use it, but to me it was largely noise and I consciously and ultimately unconsciously tuned it out. When searching for something I would immediately go to the top organic results. I remember when I was treading into the web design world one of the first questions we received after a site launch was “How come we’re not #1 on Google?” This seemingly innocent question we would laugh at as pretentious web designers set me on the path of Search Engine Optimization (SEO). I had to explain to our clients why they weren’t there and what they would need to do in order to get to #1. We also began to look at Search Engine Marketing (SEM) to compensate and appease them as they could now see their company on a Search Engine Results Page (SERPs).

After being in this business for some time now, people do click on these ads and with Google and Bing’s constantly evolving dashboards to run these campaigns they can be laser focused, efficient, and targeted. The industry is currently paying a lot of attention to Google+ and whether it can take on Facebook, if it’s even worthwhile, if people are using it, or if it’s necessary to have a page if you are a business. Bottom line is this – if you are a small business it’s imperative you use Google+ merely for the integration with Google Local. Obviously you need to be on Facebook and maybe Twitter, LinkedIn, Reddit, and other Social networks.

In my search for “Ferndale Gutter Cleaning” this company came up for gutter cleaning and window cleaning, Prestissimo. Being “IN” the business of Search Engine Marketing I took note of their #1 position in the Paid Results (#2 in screenshot) and then their address listing in the ad with an address very close to my house. I kind of smiled to myself and thought “this guy knows what he is doing”, sure I’ll give him a call.

Prestissimo Window Cleaning

A Shift in Paid Search Thought

Right then and there I noticed in the ten-year span my reaction to paid search campaigns had monumentally shifted. Before it was a signal for shady and sloppy dark sides of the internet and now it had become a signifier of a smart small business optimizing their ad dollars and who knew how to play the game. In a way it almost established a subtle form of trust in his business because I knew if he was #1 for such a long tail search he was serious about his business. How I went on to do business with Carl Scott of Prestissimo continued to impress me.

Pay attention business owners – what went on was textbook.

I went onto his website, he had a contact form, I filled it out explaining my problem. He called me in 15 minutes. Obviously his online contact form was feeding an email or text to his mobile device. He called me from the field.

Carl was professional and kind and we discussed how he had grown up in my neighborhood. He could come out and look at the gutters that day and nobody needed to be home. After he looked he called me  back and gave me a fair price and gave some good advice/concerns about the status of my roof. I could tell he had done this a lot and was very careful to make sure I understood all the ramifications.

I think he came out two days later to clean the gutters. When he got there he was surprised to find that the gutter guards were drilled on and had to be taken off, he didn’t charge me extra, and he wrapped up all the gutter trash in garbage bags to the side of my house.

Prestissimo Window CleaningAn Adwords click and two days later my gutters were cleaned and I have yet to meet Carl in person.

Also, when he left the invoice he left three business cards and on the back was a QR code. Carl is well on his way.

SEO Sidenote

The point of this post is to show and recognize how small business can effectively use digital marketing but it’s also my way of giving thanks and promoting Prestissimo Window Cleaning Company. I’ll share this article in my social circles but by linking to him here I give what they call “Link Love”. What Carl will get really excited about from an SEO standpoint is the following sentence-

In my search for “Ferndale Gutter Cleaning” this company came up for gutter cleaning and window cleaning, Prestissimo.

Some SEO Points about this sentence –

  • He won’t get “double SEO weight” because I gave him three links, two text and one for the image. Google will only index the first text link in this case.
  • I debated linking out to Prestissimo with the actual hyperlink under “Window Cleaning” because window cleaning seems to be the core of his business and currently ranks #5 in my results. The logic here is window cleaning would be affiliated with the name Prestissimo and could boost his ranking for this keyword phrase. Obviously he’s going to do fine for just the word “Prestissimo”. However, due to the Google Penguin Updates which is a link spam filter I erred on the side of caution. I could have linked out this way but with all things Google I always recommend to be as white hat and transparent as possible. Technology will always catch up to you.
  • Having not hyperlinked window cleaning, Google’s spider is smart enough to pick up the context of this sentence and see that Prestissimo is affiliated with window cleaning, gutter cleaning, and even Ferndale gutter cleaning which is in apostrophes. The proximity of words to the link plays a part.
  • Links, title file names, and alt tags are key signals for the search engine crawlers.
  • Also all links have the alt text “Window Cleaning and Gutter Cleaning” which helps further explain what the business is.
  • I also named the image for Prestissimo “Gutter-Cleaning.png” and also used the Alt Text “Prestissimo Gutter Cleaning”.

Many thanks for Prestissimo for the fine job on the gutter cleaning.

Filed Under: better business, Search Engine Marketing (SEM), Search Engine Optimization (SEO)

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